Volunteer with Citizens Advice Peterborough

Citizens Advice Peterborough depends on volunteers

Citizens Advice Peterborough (CAP) provides a range of volunteering opportunities and welcomes people with the time and interest to learn new skills and practice existing ones. We currently have around 40 volunteers working with us and we recruit new volunteers throughout the year.

CAP seeks to recruit a variety of volunteers from all backgrounds as we value all experiences and skills, including community languages. No formal qualifications are required to join us as full training and ongoing support is provided. One of the benefits of the volunteering experience at CAP is the opportunity to work amongst a wide diversity of colleagues with a common interest in the aims and principles of the Citizens Advice Service. It’s also a great way to make a difference to people’s lives in your community.

Volunteering roles

There is a range of volunteering roles. These include:

  • Volunteer Information Assessor
  • Telephone and Digital Advice Volunteer
  • Volunteer Generalist Advisor
  • Service Support Roles (admin and clerical)
  • Trustee
  • Volunteer Befriender
  • Volunteer Events Assistant
  • Volunteer Fundraiser
  • Shared Vision Feedback Volunteer
  • Research and Campaigns Assistant

To find out more information and download an application form visit:

What CAP volunteers say

Volunteering has changed the way I see things. I have met people from all walks of life, who have helped me to build real relationships. I have gained multiple new skills that I believe will help me in the future.
Gurjit, Digital Advisor

I chose to volunteer with CAP because I wanted to gain experience of an office/administrative setting, expand my knowledge and skills and acquire new ones. I also wanted to meet new people and work in a rewarding environment where I would feel productive.
Aliyu, Research and Campaigns Assistant

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