New Contact Centre Manager joins Fusion Peterborough

Fusion Peterborough has expanded its management team to include new Contact Centre Manager, Jane Alexander

With over 16 years of experience at Thomas Cook, Jane will use her expertise to improve Fusion’s customer communication. She will also be instrumental in ensuring the new employee development program is implemented successfully across all of the Fusion Brands including Budget Insurance, Dial Direct and Bradford & Bingley Insurance.

Jane is excited about the challenge and said

With Fusion looking after some very well-known names in financial services, its approach to delivering customer service needs to be second to none. I am looking forward to helping deliver even better customer service levels

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